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 Incitec dumps agronomists in bid to win back farmers 

Incitec dumps agronomists in bid to win back farmers

14 Aug, 2009 10:12 AM
Five Incitic Pivot Limited (IPL) regional agronomists have been dismissed, apparently victims of the fertiliser giant’s urge to gain a better rapport with farmers after the turbulent times of 2008.

Out of the original team of eight IPL agronomists in eastern Australia, five have been sacked, according to IPL, in recognition that the farming community is growing wary of fertiliser advice based on research internally generated by the company.

"When research comes from Incitec Pivot, it becomes very difficult for farmers to know at what level to believe it," said Rachael Davis, IPL marketing manager.

According to Ms Davis, IPL will use the funds freed up by the sackings to fund independent research and advisory services that will carry more credibility with the farming community.

"For us, it's about independence. With the money that we once spent on our own people, we can now give back to industry groups such as Birchip Cropping Group and Southern Farming Systems and the like; and we can also finance trials through business partners and industry consultants," she said.

Ms Davis said IPL’s investment in research and extension will be larger as a result of the changes.

Fertiliser industry consultant and former Incitec executive Gavin O'Hanlon, principal of the O'Hanlon Group, isn't so certain about IPL's motives for the sackings, but he is certain that the fertiliser industry has a lot of patching-up to do with its farmer clients.

"IPL's decision was a function of being in a position where the pressure to reduce prices in line with international expectations is significant. The bottom line is, what do you cut?" Mr O'Hanlon said.

"If you're going to reduce services, it's likely to be agronomic services."

His own perspective is that it is disappointing that IPL is lowering its level of agronomic support, and questioned whether the company's former level of support for farmers would be picked up by other interests.

In fact, Mr O'Hanlon told last week's Australian Fertiliser Services Association conference in Coffs Harbour that the industry is at a crossroads.

"The ramifications of the bubble of 2008 are still being felt by most sectors of the fertiliser industry," he said.

"It is very unfortunate that the industry didn't communicate its position a lot better at the time. If it had communicated better at all levels, there wouldn't have been the level of distraction and distrust that we saw."

The industry must now enter a period of "repair", Mr O'Hanlon told the AFSA conference.

That is exactly IPL's official intention, a tacit admission that the past 18 months of rollercoasting fertiliser prices have indeed soured the fertiliser industry's relationship with farmers.

Ms Davis said the company had come to reply too much on its sales channel for communication.

"Based on the last 12-18 months, we've realised that we need to be communicating with farmers through alternative mediums, explaining what's going on, helping them with their agronomic decisions."

But IPL's Product Innovation manager, Charlie Walker, told the AFSA conference that said the move was in the works before the 2008 bubble.

"We want to create a community for sharing agronomy information," Mr Walker said.

"We've got considerable resources that are hidden away in people's heads and filing cabinets; we want to make that available as a resource to be utilised."

The company is well down the path of converting 40 years of records to electronic format, to make them easily accessible and searchable, and is sponsoring the local branch of the International Plant Nutrition Institute, whose brief is sustainable use of nutrition around the world.

Mr Walker said the intention is to develop the concepts of an "agronomy community" and a "nutrient portal", where people can share and access information as needed.

Instead of its former focus on "market development agronomists", IPL is now focusing on "technical agronomists" who will take a lead role on emerging issues like the Great Barrier Reef rescue package, precision agriculture and greenhouse gas emissions.

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Date: Newest first | Oldest first
Bull-Dust!! They might be dressed differently but a rep is a rep!
Posted by Peter, 14/08/2009 6:53:08 AM, on The Land
If the truth be told economics plays a much larger part in decision making than anything else. I had a friend in Paris in the mad cow scare and you could not sell British beef BUT when they reduced it to firesale prices the largest day of meat trading ever was recorded in the Paris Beef markets.
Posted by Richie 10, 14/08/2009 6:55:19 AM, on The Land
This is certainly a step in the right direction! Finally some of the big agribusinesses are recognising that farmers are intelligent and savvy enough to make their own decisions, based an the objective assessments of a number of different sources, rather than just one sales agronomist or your local rural merchandiser! The idea that we can source accurate information and then share our thoughts with other growers who have trialled certain products or systems is the key to all this. We rely on companies like IPL to introduce new, innovative products that assist our productivity. If it delivers productivity gains to make us more profitable and we know about it, we'll buy it!
Posted by Jimmy, 14/08/2009 9:13:58 AM, on The Land
This is a typical example the way Incitec thinks. The CEOs and company directors think in a very narrow band, to reduce costs (to increase profit) they target what should matter most - service to their customers. But what does Incitec do? They remove from their "service" to their customers, the service that they should retain. Their agronomists worked at the "coal-face" and did a great job and giving service to Incitec's customers.
Posted by Gecko, 14/08/2009 9:24:20 AM, on The Land
This is great news for us, the more invested in our own R&D groups makes for stronger rural communities. These so called sackings seem more like a change in business direction. Redundancies perhaps?
Posted by John, 14/08/2009 10:01:40 AM, on The Land
Why is funded reasearch necessarily more independant than internal research? White coats for hire are a dime a dozen. Remember the tobacco companies "independent" research that showed smoking was NOT a health hazard. I agree with Gecko. Businesses these days are managed for tomorrow's share price and consequent managerial bonuses, not the long term good of the business.
Posted by saddler, 14/08/2009 12:29:50 PM, on The Land
Saddler's comments regarding "white coats for hire" shows a complete disrepect to the independence of organisations like BCG and Southern Farming Systems, who for many years have delivered valuable, independent advice to growers based on best practice protocols. Organisations like BCG also create local jobs and help maintain a vibrant, sustainable and connected farming community. I would have thought any initiative that supports these guys supports us all!
Posted by Jimmy, 14/08/2009 2:29:01 PM, on The Land
Fertiliser consumers will never forget IPL's chief exec at last year's AGM when he said "we increased prices threefold and got away with it".
Posted by The bashed and beaten farmer, 14/08/2009 10:20:23 PM, on The Land
This is the biggest load of crap I have heard for ages... when the fertilizer gurus IP can sell fert for over $200/t less in one Queensland rural town to a city 2.5 hours south last year really makes us action our displeasure. The economics to fertilize at over $1900/tonne or not or lower the variable rate..... hmmmm, well I think feeding the family instead of these tools has to be a much more productive measure. As for the Great Barrier Reef agronomists, LEAVE THEM ALONE we have the best agronomists who we have been paying for years now and wish we could CLONE, but that (at the moment) is illegal. We are so very very impressed to see the big fert companies looooooooose, like we the farmers' families have, whilst being ripped off by you Fertiliser Barrons! Good luck to your company in the future, there should be sackings from the top down!!!!!!!
Posted by Greenfarmer, 15/08/2009 3:58:02 PM, on The Land
Trust is a hard thing to build in business and an easy thing to lose. What the fertiliser companies did to their customers... the right word can't be used here. With the coming challenges of taxes on emissions from nitrogenous fertilisers and the need to increase soil carbon, the world of conventional nutrient suppliers will become interesting, to say the least. Actions speak volumes: Pivot could demonstrate its new attitude towards its customers by getting behind the Carbon Coalition's campaign to free farmers from the threat of taxes on methane and nitrous oxide and to give farmers access to the offsets market for the carbon they can grow in their soils. We're fighting this fight alone. There's a challenge, Pivot.
Posted by Michael Kiely, 16/08/2009 9:01:30 PM, on The Land

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In an attempt to build a better rapport with farmers, Incitec Pivot Limited has dismissied five regional agronomists, and will fund independent research and advisory services.
In an attempt to build a better rapport with farmers, Incitec Pivot Limited has dismissied five regional agronomists, and will fund independent research and advisory services.
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