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 Ethics on agenda amid Woolworths kickback scandal 

Ethics on agenda amid Woolworths kickback scandal

19 Feb, 2010 07:19 AM
WOOLWORTHS is demanding that every supplier to the supermarket chain undertake an "ethical audit" and reveal details about their pay structures, use of child labour and origin of ingredients at a time when one of its staff has been sacked for allegedly taking kickbacks.

On Friday, Bill Harvey, the national buyer for coffee, tea and sugar for Woolworths, was detained by NSW Police at the company's Bella Vista headquarters, while, in Melbourne, a retail broker was arrested by Victoria Police over his involvement in the alleged kickback scheme.

Police are investigating claims that Mr Harvey and the retail broker took a percentage of a "promotional surcharge" of between 15 and 20 per cent to have products stocked by Woolworths.

The investigation into Mr Harvey began after an angry supplier wrote directly to Woolworths chief executive Michael Luscombe to complain about demands for cash payments. That letter sparked an internal investigation at Woolworths, which then contacted Victoria Police.

The company is now co-operating with a police investigation across three states. It is also examining every supply deal that Mr Harvey signed while employed with Woolworths.

Mr Harvey has been unable to be contacted for comment.

Amid the kickback scandal, Woolworths is demanding that its suppliers take part in a day-long ethical audit to ensure they comply with its policies on corruption, work conditions and pay.

Point one of the Woolworths ethical sourcing policy is titled "Bribery and Corruption" and states: "Suppliers shall not engage in acts of bribery and corruption and shall not falsify documents and records."

A Woolworths auditor can demand that a supplier answer questions and provide documents for review. According to Woolworths documents, at least six staff members from each supplier must be present during the audit.

If the supplier has fewer than six employees, then a majority of staff must attend. Any non-compliance with the audit can result in a company losing its right to supply Woolworths.

Several suppliers yesterday accused the company of hypocrisy, although none wished to be named, fearing their deals with Woolworths would be cancelled.

"This is all well and good, but who is auditing the people at Woolworths?" said one angry supplier to the supermarket chain.

The ethical audits began for Australian meat and poultry suppliers in September last year, while auditing of "private label trade partners" began last month and audits of suppliers to Woolworths' bakery and deli departments will begin in March.

Asked if the timing of the ethical audits was unfortunate, given the allegations of kickbacks, Woolworths spokeswoman Clare Buchanan replied: "Not at all.

"It is precisely because we do have such a strong commitment to ethical behaviour that we have black and white policies and take swift action to deal with any issue," Ms Buchanan said. "The fact that we have systems and procedures in place that help bring issues to light, is evidence of this."

The audit is conducted by a third party. "If the auditor ever uncovered any allegation against Woolworths then it would be escalated and investigated immediately," Ms Buchanan said.

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So Woollies are going all ethical and getting pious with it. If they want to be seen as ethical they may wish to examine their policy of demanding promotional surcharges from their suppliers. This has been going on for years and because it is Woollies getting the benefit, that makes it ethical but not when someone adds a bit more for themself. If they really want to be seen as ethical they will accept more normal conditions of trade and not try to blackmail their suppliers.
Posted by Trugger, 19/02/2010 10:06:07 AM
Woolworths demanding everyone else display transparent ethics displays the monumental hypocrisy of modern big business. This company displays consistent disgusting practices, almost always legal, but gutter mongrel low.
Posted by bill, 19/02/2010 6:01:05 PM
So Woolworths will now impose yet another cost on its suppliers but you can bet that it will still demand product for the same price...then add huge markups.
Posted by bushie, 22/02/2010 5:37:56 AM
It was rumoured that this wonderful company caused immense financial hardship to a potato grower who had underakten to supply a certain type of potato to them. A new manager was appointed and he didn't want those potatoes he wanted another type so they were left to rot in the ground. I doubt thsi is an isolated case. Unfortunately too many farmers still take it on the chin thnking they can't do anything else because if they complain Woolworths won't deal with them again.
Posted by Helen Clark, 22/02/2010 6:39:58 AM
I wonder how the conversation goes? perhaps like this..."Righto, we, Woolworth, are expanding our 'Select' line to include the product we currently buy from you, and the guy across the road. When it hits the shelves we're dropping the lines we now buy from you both. Good news, we'll let one of you make it for us, and apply our labels. Interesed? Good! Did I mention the licencing fee and 35% price cut? Shut up and sign....or not...it's ethically up to you...mate.
Posted by OneShopTown, 22/02/2010 7:16:43 AM
Whats the problem the Liberal Party has been doing it for years!
Posted by tigerdicky, 22/02/2010 7:27:13 AM
Woolies the police? Not flaming likely mate!
Posted by Ted O'Brien, 22/02/2010 8:39:41 AM
The shenanigans goes beyond their food supply, you should see some of the antics that are performed in the construction and upgrading of their stores. "Selective" tenders being handed to only one company, while others sit by idle. There are some good things and bad things about Woolworths, and it is hard to play on such a steep incline.
Posted by Redial, 22/02/2010 8:59:10 AM
I am rather perplexed, as it appears to me the shelves in Woolworths seem to be stocked with an ever increasing number of Chinese and overseas items, how are Woolworths going to 'police' these suppliers.
Posted by Kay, 22/02/2010 9:03:24 AM
Its just another way for Woolworths to discover the exact cost of production for each and every item to enable them to target in a co-ordinated way that supply chain and force supply prices down and trim profit out of the suppliers to be able to apply more profit to WW, with no net benefit to their customers.
Posted by Sam j, 22/02/2010 9:15:30 AM
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